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Payer--

Authorized Hours/Week--

Next Visit--

Agency Phone844-444-7493 Ext 2

Heather Garlock — PASSPORT

Status: Active

Assignment Date: April 9 2026

Auth Hours/Week: 49

DHEO Contact: Jolene Kikta | jlkikta@dheo.org | 330-505-2333

E-sign care documents (standalone link) · Staff forms hub

My Care Plan

Services I receive: Personal care, medication management, light housekeeping.

Goals: Maintain independence, improve mobility.

Emergency Contacts: Family member (330) 555-0123

Physician: Dr. Smith | (330) 555-0456

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My Schedule

Date	Time	Caregiver	Service	Status
Apr 10	9:00 AM	Maria S.	Personal Care	Completed
Apr 11	9:00 AM	Maria S.	Personal Care	Scheduled
Apr 12	9:00 AM	Maria S.	Personal Care	Scheduled

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My Documents

Client Rights (PASSPORT): Available

Emergency Plan: Available

Consent Forms: Status - Signed

HIPAA Notice: Available

State-Specific: PASSPORT waiver terms

Request Copy

Contact My Agency

Agency Phone: 844-444-7493 Ext 2

24hr Response Time

After Hours Protocol: Leave message, we respond within 2 hours

Send Message

My Rights (EN)

PASSPORT clients have rights under OAC 173-39 including choice of provider, privacy, and complaint procedures.

DODD clients have rights under OAC 5123 including person-centered planning and due process.

Medicare clients have rights including advance directives and complaint resolution.

My Rights (ES)

Los clientes de PASSPORT tienen derechos bajo OAC 173-39 incluyendo elección de proveedor, privacidad y procedimientos de quejas.

Los clientes de DODD tienen derechos bajo OAC 5123 incluyendo planificación centrada en la persona y debido proceso.

Los clientes de Medicare tienen derechos incluyendo directivas anticipadas y resolución de quejas.

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color: var(--muted); letter-spacing: 0.14em; text-transform: uppercase; margin-bottom: 6px; position: relative; z-index: 1; } .f-input, .f-select { width: 100%; padding: 10px 14px; border-radius: 999px; border: 1px solid rgba(148,163,184,0.3); background: rgba(10,22,40,0.9); color: var(--text); font-size: 13px; font-family: "DM Sans", sans-serif; outline: none; transition: border-color 0.15s, box-shadow 0.15s; position: relative; z-index: 1; } .f-input:focus, .f-select:focus { border-color: var(--silver); box-shadow: 0 0 0 2px rgba(148,163,184,0.2); } .f-select option { background: #0a1628; } .auth-err { font-size: 11px; color: var(--danger); min-height: 16px; margin-top: 8px; position: relative; z-index: 1; } .btn-auth { margin-top: 16px; width: 100%; padding: 11px; border-radius: 999px; border: none; background: linear-gradient(135deg, var(--silver-hi), #64748b); color: var(--navy); font-family: "Orbitron", sans-serif; font-size: 11px; font-weight: 700; letter-spacing: 0.18em; text-transform: uppercase; cursor: pointer; box-shadow: 0 10px 28px rgba(0,0,0,0.45); transition: transform 0.12s, filter 0.12s; position: relative; z-index: 1; } .btn-auth:hover { transform: translateY(-1px); filter: brightness(1.08); } .btn-auth:active { transform: translateY(0); } /* ── APP ── */ .app { max-width: 1320px; margin: 0 auto; padding: 16px; } /* ── HEADER ── */ .app-header { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; padding: 13px 18px; border-radius: var(--r-lg); background: linear-gradient(135deg, rgba(15,30,53,0.95), rgba(5,10,22,0.97)); border: 1px solid var(--border); box-shadow: 0 8px 24px rgba(0,0,0,0.4); } .brand { display: flex; align-items: center; gap: 12px; } .brand-sig { width: 38px; height: 38px; border-radius: 10px; flex-shrink: 0; background: linear-gradient(145deg, var(--silver-hi), #64748b); display: flex; align-items: center; justify-content: center; font-family: "Orbitron", sans-serif; font-weight: 900; font-size: 15px; color: var(--navy); box-shadow: 0 0 0 2px rgba(148,163,184,0.3); } .brand-name { font-family: "Orbitron", sans-serif; font-size: 15px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; color: var(--silver-hi); } .brand-tag { font-size: 10px; color: var(--muted); letter-spacing: 0.2em; text-transform: uppercase; } .hdr-right { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; } .hdr-badge { padding: 4px 10px; border-radius: 999px; border: 1px solid rgba(148,163,184,0.3); background: rgba(148,163,184,0.07); font-size: 10px; letter-spacing: 0.14em; text-transform: uppercase; color: var(--silver); display: inline-flex; align-items: center; gap: 6px; } .hdr-dot { width: 6px; height: 6px; border-radius: 50%; background: var(--success); box-shadow: 0 0 0 3px rgba(52,211,153,0.2); } .btn-reset { padding: 5px 12px; border-radius: 999px; border: 1px solid var(--border); background: transparent; color: var(--muted); font-size: 10px; letter-spacing: 0.12em; text-transform: uppercase; cursor: pointer; font-family: "DM Sans", sans-serif; transition: border-color 0.12s, color 0.12s; } .btn-reset:hover { border-color: var(--silver); color: var(--silver-hi); } /* ── INTAKE ── */ .intake { padding: 18px 18px 16px; border-radius: var(--r-lg); background: linear-gradient(135deg, rgba(15,30,53,0.9), rgba(5,10,22,0.95)); border: 1px solid var(--border); margin-bottom: 16px; position: relative; overflow: hidden; } .intake::after { content: ""; position: absolute; top: 0; left: 0; right: 0; height: 1px; background: linear-gradient(90deg, transparent, rgba(148,163,184,0.4), transparent); } .intake-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; margin-bottom: 14px; } .section-title { font-family: "Orbitron", sans-serif; font-size: 12px; font-weight: 600; letter-spacing: 0.18em; text-transform: uppercase; color: var(--silver); } .intake-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 10px; margin-bottom: 12px; } .btn-route { padding: 9px 22px; border-radius: 999px; border: 1px solid rgba(148,163,184,0.4); background: linear-gradient(135deg, rgba(148,163,184,0.15), rgba(10,22,40,0.9)); color: var(--silver-hi); font-family: "Orbitron", sans-serif; font-size: 11px; font-weight: 600; letter-spacing: 0.16em; text-transform: uppercase; cursor: pointer; transition: transform 0.12s, filter 0.12s, border-color 0.12s; } .btn-route:hover { transform: translateY(-1px); filter: brightness(1.1); border-color: var(--silver); } .btn-route:active { transform: translateY(0); } /* ── CLIENT VIEW ── */ .client-view { display: none; animation: fadeUp 0.3s ease forwards; } @keyframes fadeUp { from { opacity:0; transform: translateY(8px); } to { opacity:1; transform: translateY(0); } } /* ── PANEL ── */ .panel { border-radius: var(--r-lg); background: linear-gradient(145deg, rgba(15,30,53,0.92), rgba(5,10,22,0.96)); border: 1px solid var(--border); padding: 16px; margin-bottom: 14px; position: relative; overflow: hidden; } .panel::after { content: ""; position: absolute; top: 0; left: 0; right: 0; height: 1px; background: linear-gradient(90deg, transparent, rgba(148,163,184,0.35), transparent); } .panel-title { font-family: "Orbitron", sans-serif; font-size: 12px; letter-spacing: 0.16em; text-transform: uppercase; color: var(--silver); margin-bottom: 12px; } /* ── GRIDS ── */ .two-col { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; } .three-col { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; } @media (max-width: 720px) { .two-col, .three-col { grid-template-columns: 1fr; } } /* ── STAT CARD ── */ .stat { padding: 14px; border-radius: var(--r-md); background: rgba(255,255,255,0.03); border: 1px solid var(--border); } .stat-label { font-size: 10px; color: var(--muted); letter-spacing: 0.14em; text-transform: uppercase; margin-bottom: 6px; } .stat-val { font-family: "Orbitron", sans-serif; font-size: 22px; font-weight: 700; color: var(--silver-hi); } .stat-sub { font-size: 11px; color: var(--muted); margin-top: 4px; } /* ── STUDENT ROW ── */ .student-row { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 12px 14px; border-radius: var(--r-md); background: rgba(255,255,255,0.03); border: 1px solid var(--border); margin-bottom: 8px; transition: border-color 0.12s; } .student-row:hover { border-color: rgba(148,163,184,0.4); } .student-avatar { width: 36px; height: 36px; border-radius: 50%; background: linear-gradient(135deg, var(--navy-soft), #1e3a5f); border: 1px solid var(--border); display: flex; align-items: center; justify-content: center; font-family: "Orbitron", sans-serif; font-size: 13px; font-weight: 700; color: var(--silver); flex-shrink: 0; } .student-info { flex: 1; min-width: 120px; } .student-name { font-size: 13px; font-weight: 600; color: var(--text); } .student-meta { font-size: 11px; color: var(--muted); margin-top: 2px; } .progress-wrap { flex: 1; min-width: 100px; } .progress-label { font-size: 10px; color: var(--muted); margin-bottom: 4px; letter-spacing: 0.1em; text-transform: uppercase; } .progress-bar { height: 6px; border-radius: 999px; background: rgba(148,163,184,0.15); overflow: hidden; } .progress-fill { height: 100%; border-radius: 999px; background: linear-gradient(90deg, var(--silver), var(--silver-hi)); transition: width 0.6s ease; } .status-pill { padding: 4px 10px; border-radius: 999px; font-size: 10px; letter-spacing: 0.1em; text-transform: uppercase; white-space: nowrap; } .status-active { border: 1px solid rgba(52,211,153,0.4); color: var(--success); background: rgba(52,211,153,0.08); } .status-pending { border: 1px solid rgba(251,191,36,0.4); color: var(--warn); background: rgba(251,191,36,0.08); } .status-complete { border: 1px solid rgba(148,163,184,0.4); color: var(--silver); background: rgba(148,163,184,0.08); } .status-hold { border: 1px solid rgba(248,113,113,0.4); color: var(--danger); background: rgba(248,113,113,0.08); } /* ── SERVICE CARD ── */ .svc-card { padding: 14px; border-radius: var(--r-md); background: rgba(255,255,255,0.03); border: 1px solid var(--border); transition: border-color 0.12s, transform 0.12s; cursor: default; } .svc-card:hover { border-color: rgba(148,163,184,0.4); transform: translateY(-1px); } .svc-name { font-size: 13px; font-weight: 600; color: var(--text); margin-bottom: 4px; } .svc-desc { font-size: 11px; color: var(--muted); line-height: 1.5; margin-bottom: 8px; } .svc-status { font-size: 10px; } /* ── CONTRACT ROW ── */ .contract-row { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; padding: 12px 14px; border-radius: var(--r-md); background: rgba(255,255,255,0.03); border: 1px solid var(--border); margin-bottom: 8px; } .contract-name { font-size: 13px; font-weight: 600; color: var(--text); } .contract-meta { font-size: 11px; color: var(--muted); margin-top: 2px; } .contract-actions { display: flex; gap: 6px; } .btn-sm { padding: 5px 12px; border-radius: 999px; font-size: 10px; letter-spacing: 0.12em; text-transform: uppercase; cursor: pointer; font-family: "DM Sans", sans-serif; transition: transform 0.1s, filter 0.1s; border: 1px solid var(--border); background: rgba(10,22,40,0.8); color: var(--silver); } .btn-sm:hover { border-color: var(--silver); filter: brightness(1.1); transform: translateY(-1px); } .btn-sm-primary { border-color: rgba(148,163,184,0.5); background: rgba(148,163,184,0.12); color: var(--silver-hi); } /* ── UPSELL ── */ .upsell-card { padding: 14px; border-radius: var(--r-md); background: rgba(255,255,255,0.02); border: 1px dashed rgba(148,163,184,0.25); position: relative; } .upsell-badge { position: absolute; top: 10px; right: 10px; padding: 2px 8px; border-radius: 999px; border: 1px solid rgba(251,191,36,0.4); background: rgba(251,191,36,0.08); font-size: 9px; letter-spacing: 0.12em; text-transform: uppercase; color: var(--warn); } .upsell-name { font-size: 13px; font-weight: 600; color: var(--text); margin-bottom: 4px; } .upsell-desc { font-size: 11px; color: var(--muted); line-height: 1.5; margin-bottom: 8px; } /* ── COMMANDER GRID ── */ .cmd-entity { padding: 14px; border-radius: var(--r-md); border: 1px solid var(--border); background: rgba(255,255,255,0.03); transition: border-color 0.12s; } .cmd-entity:hover { border-color: rgba(148,163,184,0.4); } .cmd-entity-name { font-family: "Orbitron", sans-serif; font-size: 11px; letter-spacing: 0.14em; text-transform: uppercase; color: var(--silver-hi); margin-bottom: 10px; } .cmd-row { display: flex; justify-content: space-between; align-items: center; margin-bottom: 6px; } .cmd-key { font-size: 11px; color: var(--muted); } .cmd-val { font-size: 11px; font-weight: 600; color: var(--text); } /* scrollbar */ ::-webkit-scrollbar { width: 5px; } ::-webkit-scrollbar-track { background: transparent; } ::-webkit-scrollbar-thumb { background: rgba(148,163,184,0.2); border-radius: 999px; }

CP

Client Portal

Secure Access — RIZE44 Network

Access Email

Access Password

Smart Intake Engine

Select your client type to route to your dashboard

Client Type

Your Name / Organization

Student Pipeline Overview

Students Referred

2

Active in April Cohort

Avg. Completion

68%

Skills + Curriculum

Est. Hire Date

Apr 20

Saint John Employment

Referred Students — Live Tracker

S1

Student 1

April Cohort · Day 4 of 14 · HMC EDU

Skills Progress

65%

Active

S2

Student 2

April Cohort · Day 4 of 14 · HMC EDU

Skills Progress

70%

Active

Employment Pipeline — Saint John

State Written Exam

HDmaster.com — scheduled upon curriculum completion. Score required: 70%+

Upcoming · Week 2

State Skills Exam

Clinical skills evaluation at approved testing site. 5 random skills drawn.

Upcoming · Week 2

CNA Registry Listing

Ohio nurse aide registry listing upon passing both exams.

Pending Exams

Employment at Saint John

Direct placement pipeline. Brett notified day of registry clearance.

Pending Registry

Expand the Pipeline — Add More Students

Available Now

Next Cohort — May 5

Refer additional candidates for May cohort. Same 14-day format. CNA certification upon completion.

Coming Soon

CMA Program

Certified Medication Aide — expanding to serve facilities requiring med-certified staff.

Active Services Overview

HMR Staffing

Active

OH Contract — Nurses + CNAs

ODPCA Training

Active

Joyce on-site — Assisted Living

Open Positions

3

Awaiting Fulfillment

HMR Staffing Contract

Nursing Staff — CNA Pool

OH Contract · Hourly · Active since 2024

RN / LPN Coverage

On-call + scheduled shifts · Per diem available

ODPCA Training — Joyce Barnes, LPN

Trainees This Session

6

Assisted Living Staff

Next Training Date

Apr 7

On-site — Your Facility

Med Pass Certification — Session 3

April 7 · 8:00 AM · 4 hours · Joyce Barnes LPN

Confirmed

Services You Don't Have Yet

Opportunity

CNA Training Pipeline

Send your own staff candidates to HMC EDU. We train them, certify them, you hire them back. No agency markup on your own people.

Opportunity

HML Home Care Referrals

Refer discharged residents needing home care services. HML handles PASSPORT waiver + private pay. You stay connected to the client.

Opportunity

CMA Program Access

Certified Medication Aides trained on-site or at HMC EDU. Reduces RN dependency for med pass across your facility.

Opportunity

Workforce Development Grant

Partner with HMR + HMC EDU on workforce grants. Offset training costs. We write. You benefit.

Staffing Services — Help Me Rise

CNA Staffing

Per diem, part-time, and full-time CNAs. Ohio + Pennsylvania. Vetted, credentialed, registry-cleared.

Available Now

RN / LPN Coverage

Licensed nurse coverage for open shifts, call-outs, and long-term needs.

Available Now

CMA Staffing

Certified Medication Aides for assisted living and memory care. Reducing RN dependency.

Expanding 2026

Start a Staffing Contract

Facility Name

Primary Contact

State

Staffing Need

Or call: 844.444.7493 Ext 1

Also Available From Our Ecosystem

Add-On

On-Site ODPCA Training

Joyce Barnes LPN trains your staff at your facility. Med pass certification. OBN-aligned.

Add-On

CNA Pipeline — Train Your Own

Send candidates to HMC EDU. We train and certify. You hire back. No markup on your own pipeline.

Help Me Live Home Care — Services

PASSPORT Waiver Services

Medicaid-certified home care for qualifying individuals. ADLs, personal care, homemaking.

Accepting Clients

Private Pay Home Care

Flexible home care without insurance requirements. Hourly, daily, or live-in options.

Accepting Clients

Medical Courier

Same-day medical transport for supplies, specimens, and documents across Northeast Ohio.

Available

DODD Services

Developmental disability support services. Expanding 2026.

2026

Veterans Services

VA-aligned home care services for eligible veterans and their families.

2026

Mental Health Support

Companion care and mental health support services. Expanding 2026.

2026

Start Care Services

Client Name

Phone Number

Service Needed

Location

Or call: 844.444.7493 Ext 2

Revibe Housing Solutions — Services

Property Management

Full-service property management. Tenant screening, rent collection, maintenance coordination.

Available

Property Preservation

Winterization, lawn care, debris removal, boarding, securing. Bank and REO properties welcome.

Available

Contractor Network

Roofing, plumbing, electrical, HVAC, flooring — contracted out through our vetted network.

Available

Transitional Housing

Housing for battered women, age-out foster youth, recovery residents, DODD, veterans.

Expanding

Real Estate Acquisition

Partnership on distressed property acquisition and rehab. Joint venture and flip models available.

By Inquiry

Drone Inspection

Aerial property inspection and documentation. Insurance claims, pre-purchase assessments.

Coming 2026

Start a Service Request

Your Name / Company

Property Address

Service Needed

Client Type

Or call: 844.444.7493 Ext 1

Empire Overview — All Entities

Help Me Rise Staffing

StatusActive

StatesOH + PA

Active ContractsKurt + Others

Open Positions3

Help Me Live Home Care

StatusActive

Provider #credential on file

ServicesPASSPORT + Private Pay

Phone844.444.7493 x2

Help Me Care EDU

StatusActive

Current CohortApril 6 — Day 4

StudentsActive Enrollment

InstructorJoyce Barnes LPN

Revibe Housing Solutions

StatusActive

Properties2311 Coronado + Pipeline

PartnersKelvin + Alexis

S-Corp FiledMar 7 2026 ✓

Active Client Pipeline

Brett — Saint John Partnership

2 students active · April Cohort · Employment pipeline

Active

Kurt — HMR Staffing + ODPCA

Staffing contract + Joyce on-site training · Next session Apr 7

Active

5-Year Expansion

OH → PA → TX → NC → MA → MI → GA → FL → NV → AZ → NM → PR

In Motion

Portal Access Hub